How to Connect Legacy Implementations via FTP

Legacy implementations can access the staging server through an FTP client or the command line. For the best performance, we recommend FileZilla®.

Note: If you are experiencing issues uploading large files, increase the FTP client timeout setting to 180 seconds.

Use the following settings with an FTP client:

• Protocol: FTP (File Transfer Protocol)
• Encryption: Require explicit FTP over TLS (FTPS).
  • This is a security requirement. You cannot connect to the server without this setting.
  • Your network infrastructure must support FTPS traffic.
• Port: This is usually not necessary and will default to Port 21.
• Host: [DNS].veevavault.com.
  • For example: “verteo” in “verteo.veevavault.com”
• Timeout: 180 seconds if uploading large files.
• User: [DNS].veevavault.com+[USERNAME]
  • For example: verteo.veevavault.com+johndoe@verteo.com
  • This is the same username used for your standard login.
• Password: Your login password for this Vault.
  • This is the same password used for your standard login.
  • You can also use a valid session ID.
• Login Type: Normal
• Transfer File Type: Transfer files as binary

Note: The staging server does not support SAML SSO authentication.